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FAQ

You go through it every day. Do you have questions?

Why do we have a gate?

To keep uninvited persons off our road and out of our community.  Also, the gate is required as a condition of our permission to use the road and we are required to keep it closed.

What's a "clicker"?

It's that thing in your hand!  It's a transmitter used to activate our gate.  Also known as a gate opener.  It could also be the HomeLink (or similar) transmitter installed in your vehicle (if it has been properly programmed).

Where do I get a clicker?

Hand held clickers can be purchased from a local hardware store or online from MultiCode. You want the 10 toggle switch re-codable type. Contact an Association Board Member for the current code. We change the code at least annually, usually around the annual Association meeting in September, so please plan to attend that meeting.

How many clickers may I have?

There is no limit, however, you should only supply them to authorized and trusted visitors. Also, if you give a clicker to your handyman, gardener or contractor, please be sure that it is returned to you once they are no longer in your employment. This helps maintain the security of our community.

How does the gate keypad work?


In order to admit your guests at the gate by remote control, guests must walk up to the gate access panel and enter the pound (#) sign and your lot number on the identi-phone. This will ring your home in the normal manner. After you identify the person calling, push the number “9” on your phone to open the gate remotely.

What do I need to know about the gate operation?

  • If you come up to the gate and it is closing, please let it continue to close before pushing your button. This reduces strain on the gate motor and will extend its life.
  • Do not stop in the gate path, the gate will close automatically on its cycle and can hit your car. Do not operate your opener if you see someone else stopped in the gate path.
  • Do not ride, or let anyone else ride on the gate. The motor that runs the gate is very expensive and the extra weight will damage the motor.
  • Occasionally, the gate malfunctions or is vandalized. If this occurs, please call an Association Board member.

How do I open the gate if the power is off at the gate or the gate operator fails?

Push your clicker (to release the magnetic lock) and manually push the gate open.  It's heavy, but you can do it!  Be sure to close it behind you!

Should I let in people that I don’t know in?

No!

Only the homeowner who invited them should let them in.

Point visitors to the call box. Some residents have had unwanted guests and unpleasant experiences because a neighbor thought that they were being helpful by letting someone in. As our gate is unmanned, we must rely on each other not to let uninvited persons into our community.

If a stranger calls your home and says they need to be let out the gate, do not assume that they have already been let in the gate. You can’t tell from your home if they are inside or outside trying to get into the community.

Who should I call if I forgot my clicker?


Make friends with one or two of your neighbors and have an arrangement that they call you and you call them.

Why is the gate sometimes locked open?


Because it is either broken or has been opened by authorized personnel such as police, fire, or Forest Service.

How can I keep the gate open for a large truck?


Open the gate and hold the button down on your clicker to keep the gate from shutting.

Why are those big ugly “teeth” in the gate?


Because, in the past, trucks have been used to push the gate open, breaking the magnetic lock and the gate.

Can the gate be opened from a mobile phone?

Yes.  The gate access telephone can be programmed to ring any local telephone number, including a mobile phone.  This can be useful if you are coordinating construction or other activities at your home while you are off the hill.  However, the phone can only maintain one telephone number per property (thus, your mobile number would replace your home phone for this purpose).

Gee! I never thought the gate was so complicated!

Posted by Jim Reardon at October 16, 2006 08:41 PM
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